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Frequently asked questions about our services and products
A credit or debit card reading costs £1 per minute , and you can purchase 20, 30 or 60 mins with the receptionist. Any extended time is charged at £1 per min thereafter. You will then be given a pin number which can always be used to reference the call. This also applies to the online booking form. Under UK Law Readings are regarded as for Entertainment purposes only.
SMS cost £1 per reply, max 3 replies per message sent. Standard network charges apply per message sent.
All calls recorded, SP: www. Inveroak.com. Helpline 0800 994 9145.
We offer a discreet and sensitive service. Our call charge will show as ‘Healing Light’ on your statement.
Your personal details that you give over the phone are safe, and will be destroyed for security reasons. All calls are recorded and can be referenced back with your pin number.
We have a team of highly experienced psychic readers, who have different reading styles. By reading the readers description of the reader you chose, it will explain how they individually work. You can also read any testimonials there that any previous customers have written.
No one can predict the future. However, the spirit world can see what is going on around us and the most likely way life could travel given current circumstances. Our readers will use information channeled from spirit guides to help you to see more clearly the choices available to you and to assist you in planning your very own destiny.
Under UK Law readings are regarded as for entertainment purposes only.
With a telephone reading you can enjoy a reading in the comfort of your own home. The medium or psychic is linking with spirit and working with your voice link and the energies that surround you. The telephone psychic is working 100 per cent with their professional psychic abilities and therefore cannot pick up any clues about you from dress sense, body language or mannerisms etc. A telephone reading is therefore much more likely to be more accurate as no off putting visual factors will affect the reader.
That is very much your decision. Readings are very much a form of psychic counselling, which you may chose to take advantage of while you are going through a difficult time in your life. You will not be encouraged to become too dependent, and if this could be suspected of happening, would either be discouraged from phoning too often, or be guided to the appropriate helpline or professional to take them forwards.
As a rough guide, during a difficult time once per week and then say once per month or one every three months thereafter. Under UK Law readings are regarded as for Entertainment purposes only.
As a rough guide, during a difficult time once per week and then say once per month or one every three months thereafter. Under UK Law readings are regarded as for Entertainment purposes only.
Our readers will generally use both skills in their readings. Clairvoyance translates as Clear Seeing, where mental imagery can be seen in their minds eye, the third eye chakra. The spirit world communicates via telepathy so the clairvoyant can also view mental impressions of spirit communications. Clairsentience is clear feeling, feeling and sensing what is going on around someone and Clairaudience is clear hearing. With Clairaudience the telepathic communication is heard as a voice, but usually it is an inner one.
Mediumship translates are midway between extremes. A medium can prove by giving evidence that the human personality survives physical death. Our readers will be able to pick up what is going on around you, the possible way your life could travel and if they are working mediumisticly, they will be able to give you evidence from the spirit world with who is telling them the information that is being received.
Mediumship translates are midway between extremes. A medium can prove by giving evidence that the human personality survives physical death. Our readers will be able to pick up what is going on around you, the possible way your life could travel and if they are working mediumisticly, they will be able to give you evidence from the spirit world with who is telling them the information that is being received.
Our readers are 100 percent professional and will be able to give you an accurate reading, without you giving information away. However, as they are working with your voice link, so you would just need to say Yes and No etc. If you feel that you would like more clarification or more detail on something, you are however welcome to ask as many questions as you wish.
A pre-booked credit card reading can be cancelled at any time prior to the reading without penalty and a full refund will be given. Once the call has commenced on the credit card line and if you feel that you have not connected with your reader or are dissatisfied with the service in any way within the first five minutes, you can end the call and telephone customer services helpline number 0330 114 0045, Overseas +44 330 114 0045 we can provide you with a full refund., or an alternative reader. If the call lasts longer than 5 minutes, a refund can only be given for the remainder of the time, or the remainder of the time to be given with an alternative reader. If the call lasts for 20 minutes or longer and you are still dissatisfied with the service, you will need to put your complaint in writing with as much detail as possible so that it can be investigated properly and where a refund or part refund will be considered. Under UK Law readings are regarded as for entertainment purposes only. The company address to write to to complain for Credit card service or premium rate services can be found following this link.
Healing Light LTD , Company Number 11787168
Address : 71 to 75 Shelton ST, Covent Garden, London, WC2H 9JQ
Contact : 0800 994 9145 ( Online shop)
0330 114 0045 ( Psychic Services Helpline) E Mail: [email protected]
Address : 71 to 75 Shelton ST, Covent Garden, London, WC2H 9JQ
Contact : 0800 994 9145 ( Online shop)
0330 114 0045 ( Psychic Services Helpline) E Mail: [email protected]
All Psychic services offered by Healing Light LTD are for entertainment only, and the accuracy of a reading or other service cannot be guaranteed. You must be 18 or over to use our services and be either the bill payer or have the bill payers permission to use the service. Calls cost £1 per min plus your phone provider's access charge. All calls recorded. For entertainment purposes only. SP : www. inveroak.com . Helpline 0800 994 9145. Contact us here.
Cannot discuss health, pregnancy, legal or finance. The information must not be regarded as legal, psychological, medical , business or financial advice. Any actions or decisions taken by you the customer are your responsibility. Any opinions expressed by an individual reader are not necessarily the opinions of Healing Light LTD. For Shop terms and conditions, please please follow this link.
Returns Information.
An item isn’t right for you or no longer required? That is not a problem. Call 0800 994 9145. For full Online shop/ Complaint/ Refund Policy terms and information please follow this link.
Should any items be missing from your parcel when it arrives, faulty or damaged please notify us as soon as possible on [email protected] or call us on 0800 994 9145 and we will deal with the issue immediately.
We will always attempt to put things right as quickly as possible in the way that you prefer. It best to contact us first before returning the goods . This does not affect your statutory rights as a consumer.
If you are asked to return your item, please make sure it is packaged properlyfor the journey and sent 2nd Class Royal Mail. We will refund the cost of return postage.
We will always attempt to put things right as quickly as possible in the way that you prefer. It best to contact us first before returning the goods . This does not affect your statutory rights as a consumer.
If you are asked to return your item, please make sure it is packaged properlyfor the journey and sent 2nd Class Royal Mail. We will refund the cost of return postage.
Yes! Just call us on 0800 994 9145.
We can take telephone orders between 10.00-1700 Monday to Friday (excluding bank holidays).
To place an order over the phone you will need:
1. Your credit or debit card in your hand.
2. Know what products you are ordering. (We can give you advice during the phone call if you are not sure what exactly you need)
3. Billing and delivery addresses.
We can take telephone orders between 10.00-1700 Monday to Friday (excluding bank holidays).
To place an order over the phone you will need:
1. Your credit or debit card in your hand.
2. Know what products you are ordering. (We can give you advice during the phone call if you are not sure what exactly you need)
3. Billing and delivery addresses.
All our crystals and products displayed on our website are genuine unless otherwise stated. If any of the crystals are man made for example that will be stated on the product description. All out products are sourced from leading UK suppiers. We try to provide as much information as we can about each item, but you are welcome to contact us if you have any queries.
We do not currently have a shop or a paper calalogue so all items have to be delivered from the office space.
We are committed to protecting your privacy and take it very seriously as we want you to feel comfortable using this website. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). For our full Privacy Policy please follow this link.
